After getting everything installed, users can create a shortcut on their web browser or desktop, or can download the mobile app in order to ensure they can quickly connect in the future.
Once the initial learning curve has been navigated, however, gaining remote control is a fast, painless process. We're glad you asked. First, there's TeamViewer , which offers more features and controls while supporting much more devices then LogMeIn Pro's paltry ten computers. Check out our guide to TeamViewer pricing and features for a clear comparison, but the bottom line is that it's best for larger businesses, which need to offer their IT team remote support to hundreds of devices.
See how the two tools stack up in our Teamviewer vs LogMeIn head-to-head guide. Some customer complaints have cited syncing problems between the phone and browser app versions, though the amount of features is impressive, including session transfer, screen sharing, and live chat.
If none of these alternatives feels like the right fit, you're in luck! We've done a whole bunch of research to compare the best remote access software, so you have all the information you need to make the right decision. If you make a purchase through the links on our site, we may earn a commission from the retailers of the products we have reviewed. This helps Tech. It has no additional cost to you, and never affects the editorial independence of our reviews.
Click to return to top of page. We're sorry this article didn't help you today — we welcome feedback, so if there's any way you feel we could improve our content, please email us at contact tech. Adam is a writer at Tech. He's also a Forbes Contributor on the publishing industry, for which he was named a Digital Book World award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and he has an art history book on s sci-fi coming out from Abrams Books in Home Remote Access Software.
Here's a breakdown of the costs and feature differences between the three plans. Ready to explore your LogMeIn Pro options? Try LogMeIn. Is LogMeIn Free? LogMeIn Pros and Cons LogMeIn Pro is best for individuals who are away from their office frequently, whether travelling or working from home, but who need to access files, email, or software from their work computer. LogMeIn Features LogMeIn Pro's core feature offering remains the same across all three plans, and we've discussed the main abilities it offers.
Ease Of Use Getting LogMeIn Pro installed and deployed can take a while, although the company provides a free online guide to walk new users through the process, including the system requirements for your device. Team Viewer. In Short. Pros Supports devices Has mass remote deployment Easy to use and set up. Cons Base plan only supports 1 user.
Gallery Click to expand. Compare Prices. Zoho Assist. An easy-to-use remote access software that integrates with Zoho. Pros Integrates with Zoho software No installs or downloads needed Intuitive mobile app. Other alternatives If none of these alternatives feels like the right fit, you're in luck! Starting price. Supports devices Has mass remote deployment Easy to use and set up. Supports unlimited users 1TB file storage Bundled with a free password manager.
Supports 28 languages Updates automatically Free version available. Integrates with Zoho software No installs or downloads needed Intuitive mobile app. LastPass Families Simple, safe password management and sharing for your entire family.
LastPass Business Effortless password security, management and sharing for employees working from anywhere. Support Employees and Customers Support, access, and manage all devices for customers and employees, regardless of location.
LogMeIn Pro Remote access solution for easy access to all your devices, files, applications, and information. Rescue Enterprise-ready remote support solution for securely connecting to devices on any network, from anywhere. Step three: At your end, head to Join. In a few seconds, you should see Dad's screen.
Step four: Now for the taking-control part: Tell Dad to click the plus sign at the right of the Join. And that's it! Now you should have remote control of his PC from within the confines of your browser window. There are two wrinkles with Join. First, it requires a live human at both ends, so it's not a viable option for remotely accessing your own PCs while on the go.
Second, although there are Join. For that you'll need one of the other two solutions outlined below. The former is actually the better of the two tools, offering more features including file transfers and better cross-platform support.
And you can leave one of its desktop clients running on your desktop for unattended remote access. The process of using TeamViewer for tech support is fairly similar to that of using Join.
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